At Maa Ka Pyaar, your privacy matters as much as what goes into our jars. This policy explains what we collect, why we collect it, and how we protect it — in plain language, no legalese.
This policy is compliant with the Information Technology Act, 2000, the IT (Amendment) Act, 2008, and the Digital Personal Data Protection Act, 2023 (DPDP Act).
1. Who We Are
Business Name: Maa Ka Pyaar
Website: maakapyaar.in
Email: help@maakapyaar.in
2. Information We Collect
When you place an order, create an account, or contact us, we may collect:
- Full name, email address, phone number and delivery address
- Payment details — processed securely via Razorpay. We do not store card or UPI credentials.
- Order history and product preferences
- Messages or enquiries you send us via email, WhatsApp or contact forms
- Device and browser information collected automatically via cookies
3. How We Use Your Information
We use your data to:
- Process and fulfil your orders and send order confirmations
- Communicate shipping updates and delivery notifications
- Respond to your queries and customer service requests
- Send newsletters or offers — only if you have opted in
- Improve our website and product offerings
- Comply with legal and regulatory obligations under Indian law
We will never sell, rent or trade your personal information to third parties for marketing purposes.
4. Sharing of Information
We share your data only where necessary:
- Shipping partners (Shiprocket, DTDC, India Post etc.) — to deliver your order
- Payment gateway (Cashfree Payments) — to process payments securely
- Email / SMS service providers — to send transactional notifications
- Government or law enforcement — if required by law or court order
5. Cookies
Our website uses cookies to improve your browsing experience, remember your cart, and understand how visitors use our site. You can disable cookies in your browser settings, though some features may not function properly if you do.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to fulfil orders and comply with legal obligations. You may request deletion of your data at any time by writing to us at help@maakapyaar.in.
7. Your Rights (under DPDP Act 2023)
- Right to access the personal data we hold about you
- Right to correct inaccurate or incomplete data
- Right to erasure of your data (subject to legal obligations)
- Right to withdraw consent for marketing communications at any time
- Right to nominate a person to exercise your rights in case of death or incapacity
To exercise any of these rights, email us at help@maakapyaar.in. We will respond within 30 days.
8. Security
We implement reasonable technical and organisational measures to protect your data from unauthorised access, loss or misuse. Payment transactions are encrypted via SSL. However, no method of transmission over the internet is 100% secure.
9. Children’s Privacy
Our website is not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with their data, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes constitutes your acceptance of the revised policy.
Questions? Write to us at help@maakapyaar.in We actually read every message.